ComLax.com and ZoeLax.com Shipping policies

We can ship your gear a bunch of different ways.

Standard Delivery Service

UPS Ground Shipping

Order Amount

Shipping Charge

$0 - $49.99

$7.99

$50.00 - $99.99

$9.99

$100.00 – and up

Free


Oversized items do not qualify for this offer.
Lax Walls, Goals and Balls (case) require an 'oversize shipping' fee.

Our standard delivery method is UPS Ground which takes from 2 to 7 business days, depending upon where the stuff is going. We are unable to ship to post office boxes. 

PREMIUM DELIVERY SERVICE  

We also offer UPS Next Day, Second Day and 3 Day Select Service. They cost a bit more, but are worth it if you need your gear soon.

Next -Day or Two-Day Shipping: 

Selecting one of these options does not necessarily mean your order will arrive in one or two days. It depends upon whether we have the product in stock.  There is no weekend pickup or delivery for Next Day or Two Day Shipping. Note: When you select Next Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.

Tracking Shipments 

Tracking Information: 

Most of the time, you can track your package info. Sometimes, to speed delivery, shippers may not location-scan all of their shipments.  When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don't see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.

No tracking information available: 

If you can't locate any tracking or delivery information about your package, please contact us at customerservice@comlax.com. If you receive your tracking number from us and the package is being shipped on the same day, the tracking number will not work until the end of the day when the package is picked up by UPS.  Please confirm the correct shipping address when writing to us about lost packages.

SHIPPING CHARGES

The shipping charges are calculated based on the following:

·         The delivery option you choose

·         The weight, size and dimensions of your items

·         Your location

You'll see your shipping cost listed on the "Place Order" page in Checkout before you submit your order. After reviewing the page, you can submit your order.

WE DO NOT REFUND SHIPPING CHARGES.